PRIVACY POLICY

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

  • When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

  • For example, you may need to provide the following information:

    • Name

    • Website URL information

    • Email address

    • Home and business phone number

    In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

  • Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

  • Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity.

  • Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

  • We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

    Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

  • We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

  • If you wish to opt out of receiving offers directly from BW Auto Pros, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. We can be reached by postal mail at 6425 Washington St. #18, Denver, CO 80229; by phone at (720) 588-4010.

    You can email us at sales@bwautopros.com with questions, comments or suggestions.

  • We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

  • We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

  • We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.

SMS (TEXT MESSAGING) PRIVACY POLICY

At BW Auto Pros, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.

  • When you communicate with us via SMS, we may collect limited information, such as:

    • Your phone number

    • The content of your messages

    We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.

  • To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:

    • You will receive an initial opt-in message from our number.

    • Follow the instructions provided to confirm your subscription by replying with “YES.”

    • Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication system.

  • You have the right to stop receiving SMS notifications at any time:

    • Reply with “STOP” to any of our messages to opt-out.

    • Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications.

    If you change your mind, you can always opt back in by following the opt-in process.

  • We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.

  • Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with “Customer Name”. Please verify with your MNO – Mobile Network Operator like Verizon, AT&T, T-Mobile, etc for data and messaging standard rates.

  • We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.

  • Your SMS data is never disclosed to third parties except under the following circumstances:

    • To comply with legal obligations, such as court orders or subpoenas.

    • To protect our rights, property, or the safety of our employees, customers, or others.

    We remain transparent in such cases and will notify you where legally permissible.

  • As a valued customer, you have the following rights regarding your SMS data:

    • Access: Request a copy of the SMS data we hold about you.

    • Correction: Update or correct any inaccuracies in your SMS data.

    • Deletion: Request the deletion of your SMS data, except where retention is required by law.

    To exercise these rights, please contact us at sales@bwautopros.com.

  • We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.

  • If you have questions or concerns about this SMS Privacy Policy or your data, please contact us at:
    Email: sales@bwautopros.com
    Phone: (720) 588-4010